FAQs

Frequently Asked Christmas Lighting Questions

Got Questions? Good! We’ve Got Answers

This is the funnest question we get! Our key offerings are roofline lights, garland, wreaths, ground lights, column wraps, tree wraps, and bush wraps. We can be as creative as you want! You want wreaths on every window? Done! Every inch of your roof lit? Easy!
We exclusively use LED bulbs. While incandescent bulbs do give off a type of warm glow that many of us love and remember well, LED’s simply use 75-90% les energy to produce the same amount of light. Considering our customers turn their lights on ever single night for up to 3 months, using more energy than you need to adds up fast!
Great question. It’s important to us that you receive fantastic service from set up to take-down. Obviously we’ll set the lights up for you, but if bad weather knocks something down, or bad luck strikes and a bulb turns off, we’ll be out lickity split to get it fixed, totally free of charge. When the Holidays are over, we’ll be out after the first of the year to get the lights down and then store them in a climate-controlled facility until it’s time for them to go back up. How bout that!
If you take the time to look around at the next installer you see on a roof, it’s almost guaranteed that they’re at risk of a fall. It’s cheaper and easier to avoid OSHA compliant roof safety requirements, but in the end, for many installers every year, it’s the costliest mistake they’ve ever made. Our employees making it home to their families is the most important consideration we make when installing lights and the second order consequence is that your property is well protected and cared for while we’re on it. We’ve read every letter of the law on this subject because it matters.
Certainly! With every installation we provide as many timers as required to ensure all of your lights turn on exactly when you want them to. Some customers love their lights being on until midnight, and others want them on until 7 AM. You’re paying for them, so your wish is our command!
Absolutely not! Feel free to come & go as you please. All we need is access to your back yard and an agreement that your furry family members will be happily inside while we’re working. Need us to lock your gate when we’re done? No problem, and we’ll send a picture after we’ve done so.

Frequently Asked Window Cleaning Questions

Got Questions? Good! We’ve Got Answers.

Every home is a little different, but here in Cobb County, we recommend giving your windows a good clean every 2–3 months to keep things looking fresh. Weather, trees, pets, and sprinkler spray can speed up the need, so we’ll be sure to talk about a plan best suited for your unique needs after we’re done with your initial clean.
We can safely clean windows up to three stories high using a purified water system and water-fed poles. It keeps our team safe and your windows spotless — no fully extended ladders, no streaks & no problems.
We sure do — just let us know you’d like both sides cleaned when you book, and we’ll take care of the rest. Inside and out, we’ve got you covered.
Nope! As long as we have access (especially if we're cleaning the inside), you’re free to go about your day. We’ll handle everything and leave your windows sparkling by the time you’re back.
Yes!— and that’s something a lot of folks forget. Clean tracks mean your windows work better and stay cleaner longer, so we always include it in our service.
We handle both residential and commercial properties. Whether it’s your home or your storefront, Leap brings the same level of care and quality to every job.
No worries — we’ll keep an eye on the weather and reschedule if needed. Clean windows and rainy skies don’t mix, and we want your glass looking its absolute best.